Reviews
State Farm® Agent Cecelia Mauseth
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Oscar Ramirez
October 23, 2026
"I had a great experience with State Farm! Cecelia was very helpful, professional, and friendly throughout the process. She took the time to answer my questions and made everything easy to understand. I really appreciate her excellent customer service"
Meagen Gardner
October 21, 2026
"Really helped us with our home owners insurance when we bought our house. Super great to work with. They will always be honest and upfront!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Tri-Cities Washington. "
Jim Kintner
October 17, 2026
"Cecelia is excellent agent, very knowledgeable & professional. We can trust her with our car & house insurance needs."
"Thank you for the amazing 5-star review! It means a lot to our team here in the Tri-Cities to know you had such a great experience with our office. "
Oleg Egorov
October 16, 2026
"I am very happy doing business with local State Farm for all my insurance needs and my agent Cecelia Mauseth has always been very helpful and a pleasure to do business with. I know that I will always get the most competitive rates. I am a very happy customer."
"Thanks so much for the amazing review, Oleg! We really appreciate your support here in the Tri-Cities. We’re here for you!"
Jered Plante
October 1, 2026
"Love the fast and friendly service. All contacts are knowledgeable and on top of things. Would highly recommend"
"Thank you for the 5-star review of Cecelia Mauseth’s team - we really appreciate it! "
irene jacinto
September 29, 2026
"Cecilia has been awesome to work with from the comfort of my home made the starting my renters policy effortless. Her attention to detail is phenomenal."
"Thanks so much for the amazing review, Irene! We really appreciate your support here in the Tri-Cities. We’re here for you!"
Kaitlyn
September 26, 2026
"We absolutely love State Farm. Great coverage, super friendly and helpful."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Jon Cox
September 15, 2026
"Wonderful office of people! Always nice, always helpful, always on top of things! Thank you for always doing such a great job!"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in the Tri-Cities. "
adam eftekhari
August 12, 2026
"Great insurance agent! Very helpful, responsive, and easy to work with. Made the whole process simple and stress-free. Highly recommend!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Tri-Cities to know you had such a great experience with us. "
Tank Frisby
August 10, 2026
"Excellent service. They always answer the phone."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
andrea sabo
July 15, 2026
"Great people to work with!! Wry informative of your policy!!! Highly recommend"
"Thank you for the amazing 5-star review! It means a lot to our team here in Tri-Cities to know you had such a great experience with us. "
Jeannie Bradshaw
July 8, 2026
"The agent, Melissa Michael, who helped me was exceptional! Thank you Melissa!
Made it an easy pleasant experience to do business! Found exactly what I needed in auto and rental.
In fact the whole team at Cecelia Mauseth State Farm, are truly exceptional!
Jeannie Bradshaw"
Jason Boyce
June 30, 2026
"Great place to do business!"
"Thank you for your kind review of State Farm Agent Cecelia Mauseth’s Team. We appreciate it!"
sandrahgdys4i2 ramirez
June 25, 2026
"I've been with state farm for years. They have given me the lowest rates then any other insurance company they have always helped me financially if I couldnt afford my payments they figure out how to lower it. I enjoy being a loyal customer thank you state farm"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
jimmy Pan
June 17, 2026
"The best agent we meet."
"Wow, thank you for the 5-star review, Jimmy! We deeply appreciate your support! "
Matthew Peters
June 11, 2026
"We love Cecilia. She has been our agent now for well over 10 years. Not just for my wife and I but also for our grown kids now. She and her team have always gone above and beyond to find us the best rates. And always lowers our rates when it’s available. We have had a few booboos over the years. And she has been great to make sure we are properly taken care of. And without surprise rate increases. Thank you."
"Hi Matthew, thank you for taking the time to share your experience. We enjoy taking care of your family's insurance needs and appreciate your recognition of our hard work. "
Sheri
May 28, 2026
"We have insured 4 vehicles and our house with Cecelia ever since we moved to the Tri-Cities, Washington 5 years ago and have been very happy with her State Farm agency.
We have had top notch service and wonderful discounts that we have been able to take advantage of. Cecelia and her agents make sure we are aware of everything and take excellent care of us. They make sure you are happy.
We highly recommend them."
"Sheri, we’re so glad we’ve been able to help you with your insurance needs for the past several years. We look forward to being here for you and your family for many years to come!"
Luis
May 13, 2026
"Allstate was very helpful in getting me the right information needed for insurance. Their staff was very friendly and helped me through the process. Highly recommended."
"Luis I’m so glad we could help you out here at State Farm ☺️"
Jonny
March 21, 2026
"After getting a policy renewal with a crazy increase from another company I reached out to state farm and within minutes (on a Saturday), Melissa Michael had reached out with a quote. We spoke regarding the quote and modified it slightly to get it to a point I was very happy with. The entire process felt seamless as Melissa was very down to earth and professional. By far the best experience I’ve had purchasing a policy."
"Jonny we’re so glad you had a great experience with our office and that we were able to help you out with your insurance needs. We look forward to continuing to provide you with excellent customer service. "
Eric Miller
March 20, 2026
"Excellent agent. Has found ever discount we are eligible for. I have referred several friends. She and her team will take care of you!"
"Thanks for letting us know how much you appreciate the customer service you’ve received at our office. We look forward to providing you great customer service for many years to come. "
Alex Michael
February 15, 2026
"Always great service!"
Rose Perez
February 14, 2026
"Great rates Great customer service!!"
"Thanks for letting us know how much you appreciate the customer service at our office! We love helping people with their insurance needs. "
Tammy Schindler
February 14, 2026
"Great service!"
Dustin Weisenberger
February 14, 2026
"Very nice to work with!!"
Maria Mendoza
February 5, 2026
"Excellent customer service!
I was able to get my questions answered and was given a good quote for vehicle Insurance."
"Maria, Thanks for choosing us and leaving such a great review! We look forward to providing you with more great experiences in the near future. See you next time!"